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Patient Advocacy

Patient Advocacy

At Laureate Medical Group, we believe that every patient is entitled to a positive experience. When you need help or have a concern and don’t know who to ask, we provide a Patient Advocate. Our Patient Advocate is here to simplify the complicated and help you become an empowered, educated healthcare consumer.

Among the many services offered, the Patient Advocate assists patients in navigating access to healthcare and facilitating communication between providers and patients, their families, and their caregivers. For more serious concerns, the Patient Advocate investigates and follows up with those involved until the issue is resolved.

Some specific items the patient advocate can help you with include:
  • Accessing information
  • Addressing concerns
  • Resolving difficulties
  • Scheduling problems
  • Communication concerns
  • Advance directives
  • Notary services
  • Patient rights   
  • Home healthcare assistance
  • Geriatric assistance
  • Patient education

If you would like to talk with our Patient Advocate, please tell a member of our clinical staff.